SURVEY

“NET PROMOTER SCORE” (NPS)

SAFETY: Based on your experience with the project under review, do you think Jeumont Electric achieves the highest levels of safety/security? *

QUALITY: Based on your experience on the project evaluated, do you think Jeumont Electric delivers the level of quality you expect? *

ORGANIZATION: Based on your experience of the project evaluated, does the project organization set up by Jeumont Electric meet your expectations? *

COMMUNICATION: Based on your experience on the project evaluated, is the communication set up by Jeumont Electric effective (responsiveness, clarity)? In the event of problems, does Jeumont Electric react quickly? *

In engineering *

Manufacturing *

Under construction / test *

CONTRACT: Based on your experience with the project evaluated, do you think Jeumont Electric is meeting its contractual obligations? *

RESPECT FOR SCHEDULING: Based on your experience on the project evaluated, do you think Jeumont Electric respects the planning milestones shared with you? *

Study *

Project *

Quality *

Reception *

Service *

Advance notice *

On a scale of 0 to 10, how likely would you be to recommend our business services to a colleague or partner? *

How satisfied are you with our sales team's responsiveness to your requests? *

Did you find our prices competitive and justified in relation to the quality of the services provided? *

Are you satisfied with the level of customization and adaptation of our legal services to your specific needs? *

How satisfied are you with our legal team's responsiveness to your requests and questions? *

OVERALL EVALUATION: On a scale of 0 to 10, how likely is it that you would recommend Jeumont Electric to a colleague or partner for a service equivalent to that of the project evaluated? *