SURVEY

“NET PROMOTER SCORE” (NPS)

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Enquête Satisfaction [EN]

Date *
DD slash MM slash YYYY
Name *
Company name *
Contract/project evaluated *
SAFETY: Based on your experience with the project under review, do you think Jeumont Electric achieves the highest levels of safety/security?(Required)
SAFETY: Based on your experience with the project under review, do you think Jeumont Electric achieves the highest levels of safety/security? *
QUALITY: Based on your experience on the project evaluated, do you think Jeumont Electric delivers the level of quality you expect?(Required)
QUALITY: Based on your experience on the project evaluated, do you think Jeumont Electric delivers the level of quality you expect? *
ORGANIZATION: Based on your experience of the project evaluated, does the project organization set up by Jeumont Electric meet your expectations?(Required)
ORGANIZATION: Based on your experience of the project evaluated, does the project organization set up by Jeumont Electric meet your expectations? *
COMMUNICATION: Based on your experience on the project evaluated, is the communication set up by Jeumont Electric effective (responsiveness, clarity)? In the event of problems, does Jeumont Electric react quickly?(Required)
COMMUNICATION: Based on your experience on the project evaluated, is the communication set up by Jeumont Electric effective (responsiveness, clarity)? In the event of problems, does Jeumont Electric react quickly? *
TECHNICAL EXPERTISE: Does the technical expertise demonstrated by Jeumont Electric on the evaluated project meet your expectations?
In engineering(Required)
In engineering *
Manufacturing(Required)
Manufacturing *
Under construction / test(Required)
Under construction / test *
CONTRACT: Based on your experience with the project evaluated, do you think Jeumont Electric is meeting its contractual obligations?(Required)
CONTRACT: Based on your experience with the project evaluated, do you think Jeumont Electric is meeting its contractual obligations? *
RESPECT FOR SCHEDULING: Based on your experience on the project evaluated, do you think Jeumont Electric respects the planning milestones shared with you?(Required)
RESPECT FOR SCHEDULING: Based on your experience on the project evaluated, do you think Jeumont Electric respects the planning milestones shared with you? *
DOCUMENTATION: Based on your experience on the project evaluated, do the quality and turnaround time of the documentation produced by Jeumont Electric meet your expectations?
Study(Required)
Study *
Project(Required)
Project *
Quality(Required)
Quality *
INSPECTION: On a scale of 0 to 10, how would you rate the different stages of an inspection?
Reception(Required)
Reception *
Service(Required)
Service *
Advance notice(Required)
Advance notice *
COMMERCIAL ASPECT
On a scale of 0 to 10, how likely would you be to recommend our business services to a colleague or partner?(Required)
On a scale of 0 to 10, how likely would you be to recommend our business services to a colleague or partner? *
How satisfied are you with our sales team's responsiveness to your requests?(Required)
How satisfied are you with our sales team's responsiveness to your requests? *
Did you find our prices competitive and justified in relation to the quality of the services provided?(Required)
Did you find our prices competitive and justified in relation to the quality of the services provided? *
LEGAL ASPECT
Are you satisfied with the level of customization and adaptation of our legal services to your specific needs?(Required)
Are you satisfied with the level of customization and adaptation of our legal services to your specific needs? *
How satisfied are you with our legal team's responsiveness to your requests and questions?(Required)
How satisfied are you with our legal team's responsiveness to your requests and questions? *
OVERALL EVALUATION: On a scale of 0 to 10, how likely is it that you would recommend Jeumont Electric to a colleague or partner for a service equivalent to that of the project evaluated?(Required)
OVERALL EVALUATION: On a scale of 0 to 10, how likely is it that you would recommend Jeumont Electric to a colleague or partner for a service equivalent to that of the project evaluated? *
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